Welcome to zalenfalexllc.com.
By accessing or using this website, submitting a customization request, purchasing a customization service, or communicating with Zalen Falex LLC regarding a service request, customers agree to the following Terms and Conditions.
1. Customized Service Agreement
Zalen Falex LLC provides sneaker artwork and customization services, including sneaker painting, color customization, and artistic modification services.
Customers provide their own sneakers for customization. Zalen Falex LLC does not sell sneakers, does not provide finished sneakers for purchase, and does not operate as a footwear retail store.
The service provided is limited to creative artwork, painting, and customization processing performed on customer-provided sneakers.
2. Customer Responsibilities
Customers are responsible for:
Providing accurate customization requirements
Providing accurate contact information
Selecting and providing suitable sneakers for customization
Sending sneakers according to the instructions provided by Zalen Falex LLC
Reviewing and confirming design details before customization begins
Ensuring that customer-provided designs, images, logos, or references do not violate third-party rights
Customers acknowledge that the quality and final result of customization may be affected by the condition, material, color, and surface characteristics of the sneakers provided.
3. Design Approval
Before customization work begins, customers must review and confirm the design concept, requested artwork, color direction, and customization details.
After customer approval, Zalen Falex LLC will proceed with the customization process.
Changes requested after customization begins may not be accepted or may require additional service arrangements depending on the circumstances.
4. Payment Terms
Payment is required before customization services begin unless Zalen Falex LLC expressly agrees otherwise in writing.
Customers are responsible for providing accurate payment information.
Accepted payment methods may include VISA, MasterCard, AMERICAN EXPRESS, and DISCOVER credit cards, subject to payment processor availability and authorization.
The transaction description shown on payment statements may identify Zalen Falex LLC or related payment processing information.
5. Intellectual Property and Copyright
All website content on zalenfalexllc.com, including text, graphics, logos, images, website design, service descriptions, and other materials, is protected by applicable intellectual property and copyright laws.
Customers may not copy, reproduce, distribute, modify, or commercially use website content without prior written permission from Zalen Falex LLC.
6. Customer-Provided Artwork and Materials
Customers are responsible for obtaining appropriate rights or permissions for any artwork, logos, characters, trademarks, images, or other materials provided for customization.
Zalen Falex LLC does not guarantee that customer-provided designs are free from third-party intellectual property restrictions.
Any legal claims, disputes, or liabilities resulting from customer-provided materials may be the responsibility of the customer.
7. Acceptable Use
Customers agree to use zalenfalexllc.com only for lawful purposes.
Customers may not use the website or services for fraudulent activities, unauthorized access, infringement of intellectual property rights, submission of unlawful materials, interference with website operations, or any activity prohibited by applicable laws.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Zalen Falex LLC is not responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of the website, customization services, or customer-provided sneakers.
Zalen Falex LLC’s liability relating to a specific customization service will be limited to the amount actually paid by the customer for that service, except where such limitation is prohibited by applicable law.
9. Customized Service Limitations
Customers acknowledge that sneaker customization is a handmade artistic service.
Reasonable variations may occur due to:
Sneaker material differences
Surface conditions
Existing colors or textures
Handmade painting techniques
Creative interpretation
Such reasonable variations do not constitute service failure.
10. Dispute Resolution
Customers should first contact:
filamer@zalenfalexllc.com
to attempt to resolve any dispute related to customization services, payments, or website use.
If a dispute cannot be resolved informally, the parties may pursue available dispute resolution procedures according to applicable laws.
11. Governing Law
These Terms and Conditions are governed by applicable laws of the State of California and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
12. Changes to Terms
Zalen Falex LLC may update or modify these Terms and Conditions when necessary due to changes in business practices, service operations, or legal requirements.
Updated terms will be made available through zalenfalexllc.com.